Privacy Policy

This is the website of Profile Books Ltd. We take your privacy seriously and are fully committed to handling the information we collect from you in a secure and responsible manner. This policy, together with our terms of use, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read this policy, which explains how we use your information, in particular:

• what information is collected from you through the website
• how the information is used
• with whom the information may be shared
• how you can correct any inaccuracies in the information.

How will we use your information?


Profile Books Ltd, which publishes books under imprints that include Serpent’s Tail and The Clerkenwell Press, will use your information for administration, marketing, customer services and profiling your purchasing preferences.

With whom will we share your information?

We will disclose your information to our service providers and agents for the purposes set out in this policy.  We may keep your information for a reasonable period to contact you about our services.  If you would rather that your details were NOT used in these ways, please contact us at any time at info@profilebooks.com.

We may search the files of credit reference agencies, who will record the search. Information may be shared with other credit grantors and used for making credit decisions, fraud prevention and occasionally for tracing debtors.

We may contact you by post or e-mail to let you know about goods, services or promotions which may be of interest to you. If you do not want to receive such information from us please contact us at any time at info@profilebooks.com.

We may need (for the purposes specified above) to transfer and store your information in countries outside the European Economic Area that do not provide the same level of data protection as the UK. If you do not want us to do this (except where necessary to supply the goods or services which you have requested) please tick the relevant box on any of our forms or contact us at any time at info@profilebooks.com.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Profile Books Ltd, our customers, or others.

Transmitting information to our website.
Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Cookies

What is a cookie?

A cookie is a small piece of data that is sent from our web server to your browser. It is stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites, and will not damage your system. If you would like to know more about cookies please visit www.aboutcookies.org.

How do we use cookies on profilebooks.com, serpentstail.com and profile-business.com?

Cookies help us to improve our site and to deliver a better and more personalized service. They enable us to:

• estimate our audience size and usage pattern;
• store information about your preferences, and so allow us to customize our website according to your individual interests;
• to speed up your searches

We use cookies to show us which areas of the site are popular and those that are not often visited, thus enabling us to use our website resources in the most effective way.  We do not use them to identify you specifically.

We use session cookies to keep you logged in for the duration of your visit, to enable you to complete transactions on this website and, for example, to pre-populate forms with information to save you keying in data that you have already provided.

We use permanent cookies to record basic web traffic analysis using Google Analytics and to remember you on your return to profilebooks.com.

Email communications

Profile Books Ltd uses cookies in its email communications via MailChimp to track whether that communication has been opened and read, and whether the recipient has used the onward links contained in the email. This allows us to monitor and improve our email communications.

What we do not use cookies for?

Profile Books Ltd cookies do not analyse visits to other websites. We do not use cookies for any third-party activities (other than Google Analytics & MailChimp as described in this document), or to insert any contextual advertising.

How can you manage the use of cookies on this website?

You can reset your browser to refuse cookies or alert you when a cookie is being sent. If you choose not to accept cookies, some features of this site might not work as intended (e.g. services accessed while logged in, and all transaction/checkout facilities). We do not use cookies to identify you personally, except when you opt to use the logging in facility.

Links

Our website contains links to other sites. Please be aware that we are not responsible and cannot accept any liability for the privacy practices of such other sites.


How can you correct the information we hold about you?

If your personally identifiable information changes (such as your post code), or if you no longer want us to have your information, please contact us at any time at info@profilebooks.com and we will correct, update or remove your personal data accordingly.

You have a right to ask for a copy of your information (for which we charge a small fee) and to correct any inaccuracies.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.  You are expected to check this page from time to time to take notice of any changes we make.

Further help

For the purposes of the Data Protection Act 1998, the data controller is Profile Books (Data Registration number Z9775990).  If you have any queries in relation to this policy or the privacy of your data at Profile Books, or if you feel that Profile Books is not abiding by its privacy policy, please contact info@profilebooks.com or write to:

Profile Books Ltd

3 Holford Yard

Bevin Way

London

WC1X 9HD